Terms & Conditions

Welcome to Al Thanaya Pharmaceuticals LLC. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General Information
This website is owned and operated by Al Thanaya Pharmaceuticals LLC, based in Dubai, United Arab Emirates. These terms apply to all users of the website, including customers, browsers, and vendors.

2. Products & Services
• We offer dental equipment, instruments, and materials for sale.
• All product descriptions, images, and prices are subject to change without notice.
• We make every effort to ensure product details are accurate; however, errors may occur.

3. Orders & Payments
• All orders placed through our website are subject to acceptance and availability.
• Prices are listed in AED (United Arab Emirates Dirham).
• Payment must be completed at checkout using available payment methods.
• We reserve the right to cancel or refuse any order at our discretion.

4. Shipping & Delivery
• Delivery timelines may vary depending on location and product availability.
• We are not responsible for delays caused by courier services or external factors.
• Customers must provide accurate shipping details.

5. Returns & Refunds
• Returns and refunds are subject to our Refund Policy.
• Products must be returned in original condition and packaging.
• Certain items may not be eligible for return due to hygiene or safety reasons.

6. User Responsibilities
By using this website, you agree:
• Not to use the site for any unlawful purpose
• Not to misuse or attempt to hack the website
• To provide accurate and complete information

7. Intellectual Property
All content on this website (text, images, logos, design) is the property of Al Thanaya Pharmaceuticals LLC.
You may not copy, reproduce, or use any content without written permission.

8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Use of products should be done responsibly and as per professional guidance.

9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content, policies, or practices.

10. Privacy
Your use of our website is also governed by our Privacy Policy.

11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting.

12. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of Dubai courts.

13. Contact Information
If you have any questions about these Terms & Conditions, please contact us:

Al Thanaya Pharmaceuticals LLC
Plot 157, Morocco Cluster I-15, Office No.10
International City, Dubai, United Arab Emirates
📞 +971 4 346 5001 / +971 52 462 1799
📧 online@althanayadubai.com