Privacy Policy

Al Thanaya Pharmaceuticals LLC (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, email address, phone number, billing and shipping address
• Order Information: Product details, purchase history, and payment details
• Technical Data: IP address, browser type, device information, and browsing behavior
• Communication Data: Information you provide when contacting us through forms or email

2. How We Use Your Information
We use your information for the following purposes:
• To process and deliver your orders
• To manage payments and transactions
• To improve our website and services
• To communicate with you regarding orders, updates, or inquiries
• To send promotional emails (only if you opt-in)

3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
• Payment service providers for secure transactions
• Shipping partners to deliver products
• Legal authorities if required by law

4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
• Understand user behavior
• Improve website functionality
• Provide personalized content
You can choose to disable cookies through your browser settings.

5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure.

6. Third-Party Services
Our website may include third-party services such as:
• Payment gateways
• Analytics tools
• Google reCAPTCHA (for spam protection)
These third-party services have their own privacy policies, and we encourage you to review them.

7. Your Rights
You have the right to:
• Access your personal data
• Request correction or deletion of your data
• Withdraw consent for marketing communications
To exercise your rights, please contact us.

8. Contact Information
If you have any questions about this Privacy Policy, you can contact us:

Al Thanaya Pharmaceuticals LLC
Plot 157, Morocco Cluster I-15, Office No.10
International City, Dubai, United Arab Emirates

📞 +971 4 346 5001 / +971 52 462 1799
📧 online@althanayadubai.com

9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Consent
By using our website, you agree to this Privacy Policy.